In-Store and Website Policies
Your Satisfaction is Guaranteed
In-Store Returns and Exchanges:
If for any reason, you are not completely satisfied with your in-store purchase, just return it within 7 days of original purchase date for a refund. Exchanges are valid for 30 days for exchange from original date of purchase.*
*Item must be in original condition. Custom items are Non Refundable.
Online Returns, Replacements, or Exchanges:
If for any reason, you are not completely satisfied with your online purchase, just return it within 14 days from the original receipt date of your item for replacement, exchange or full credit (excluding shipping and handling charges)
*Item must be in original condition. Engraved and custom items are Non Refundable.
Please send your package to us within 14 days of purchase via insured and prepaid US mail or UPS (for your protection and to ensure prompt delivery) to:
- 3800 ULMERTON RD.
- CLEARWATER, FL 33762
Weights and Dimensions:
All gram weights, carat weights & dimensions represented on this website are approximate.
While we make every attempt to ensure the accuracy of the prices and information on our site, we are human and sometimes mistakes are made. We are not responsible for errors and reserve the right to correct them. We also reserve the right to cancel any orders placed due to any error. We apologize for any inconvenience this may cause.
We are required by law to collect and forward Florida state taxes.
Gift Wrapping Services:
We will be happy to include everything you need to gift wrap your item(s) at home. Or we will be happy to custom wrap, and include a gift card, for you.