If for any reason, you are not completely satisfied with your in-store purchase, just return it within 10 days of original purchase date for a refund. Exchanges are valid for 30 days for exchange from original date of purchase.*
*Item must be in original condition. Custom items are Non Refundable.
If for any reason, you are not completely satisfied with your online purchase, simply return it within 14 days from the original date of receipt for replacement, exchange or full credit (excluding shipping and handling charges).
*Item must be in original condition. Engraved and custom items are Non Refundable.
Please send your package to:
All gram weights, carat weights & dimensions represented on this website are approximate. Total Diamond carat weight can vary +/- 5%.
It is never our intent to advertise with incorrect pricing or information, and we make every attempt to ensure the accuracy of the prices and information on our site. However, mistakes can and do happen. We are not responsible for errors and reserve the right to correct them. We also reserve the right to cancel any orders placed due to any pricing error.
In accordance to common law, when an order is placed online, it is not a binding agreement until the order is shipped. In the event there is a pricing error, we will either contact you with the correct information or cancel the order. Gold & Diamond Source will ONLY honor pricing errors where the item is shipped prior to the error's discovery. We apologize for any inconvenience this may cause.
We are required by law to collect and forward Florida state taxes.
We are happy to custom wrap, and include a gift card, for you or provide everything you need to gift wrap your item(s) at home.